FAQ

About

Q1. How long have you been in the Gems & Jewelry business?

We have been into this business since 1971.

Q2. What is your production capacity for a month?

It depends on the products you choose. For Diamonds it is 5000 per month, for lab diamonds, it is 15000/month, for moissanites 50000/month, for gemstones 20000/month & jewelry 50000pcs/ month.

Products

Q3.Can we look at the diamonds physically before buying?

Yes, you can but it will depend on your location. Please contact us for more details.

Q4.What products do you serve?

We serve a variety of products that include diamonds, lab diamonds, moissanites and jewelry.

Q5.Do you keep your inventory on Rapaport, Idex, and Polygon?

Yes, we do have our stock on Rapaprt, Idex, and Polygon.

Q6.From which laboratory do you certify the products ?

We certify our products from various laboratories like IGI, GIA, GLA.

Q7.Can you provide your inventory for our use? Or can I upload your inventory on our website?

Yes, you can upload but you need to contact us for this.

Q8.Do you sell non- certified diamonds?

Yes, we do sell non- certified diamonds.

Payment

Q9.What is your online payment policy?

We ship the products once we receive the payment.

Q10.Do you accept payment in US$ or other currencies also?

Yes, We do accept all currency. If you find any errors please contact us.

Returns

Q11.What if we do not like the product? Can we return/ exchange?

Yes, You can return in 30 days after the product is delivered to you. Terms and conditions applied please contact us.